Kressen asked:
I have a main “mother board” I guess you would call it. It is loaced in our bedroom/closet where all the wiring is located. There is a phone light that is solid red but the status light next to it is blinking.. I don’t know why this isn’t working. About a year ago we had a land line phone and it worked. I haven’t touched the wired since.. and we just got the phone turned back on yesterday. But it does not have a dial tone anywhere. If you call the phone number it is busy. I am having a service texh come out to make sure it isn’t on the phone service side. But if it is wiring or something needs to be reset.. I don’t know how to fix it. Thanks for helping
Question posted courtesy of: home automation device
I have a main “mother board” I guess you would call it. It is loaced in our bedroom/closet where all the wiring is located. There is a phone light that is solid red but the status light next to it is blinking.. I don’t know why this isn’t working. About a year ago we had a land line phone and it worked. I haven’t touched the wired since.. and we just got the phone turned back on yesterday. But it does not have a dial tone anywhere. If you call the phone number it is busy. I am having a service texh come out to make sure it isn’t on the phone service side. But if it is wiring or something needs to be reset.. I don’t know how to fix it. Thanks for helping
Question posted courtesy of: home automation device

2 responses so far ↓
1 www.keepsafesystems.ca // Mar 12, 2008 at 4:38 pm
Ah, nice system. I am installing the HAI Omnipro 2 in a home in Vancouver right now.
I don’t know if you had the system monitored in the past, it is possible that the system is trying to dial out to the monitoring station. One option, before calling out the telco, is to look for the 8-position alarm jack. This looks like a telephone jack but is a little wider, like a data jack. It might be labeled RJ-31X. Just make sure you don’t disonnect any of the network connections to the system. If the panel is at fault, unplugging this cord on the wall jack end should give you back your phone lines.
If you are still under some sort of service contract, you may want to contact the company responsible.
2 shadowkat6927 // Mar 15, 2008 at 6:50 am
when the service tech comes out he or she will know this answer best Good luck
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